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    FAQ — P2P Trading
    bybit2024-12-05 17:19:28
    General InformationP2P Account Settings & SecurityP2P Super Deal Coupons

        What is P2P on Bybit?

        P2P on Bybit is an easy and secure peer-to-peer trading platform. It facilitates the buying and selling of two (2) users' holdings at an optimal, agreed-upon price between them. Please note that Bybit does not provide the buy and sell offers on the P2P page.

         

         

         

        Which coins and fiat currencies does the platform support?

        Please refer to P2P Order Limits for the full list of coins and fiat currencies supported on P2P Trading. 

         

         

         

        Do I need Identity Verification (KYC) to perform P2P Trading?

        Yes, Identity Verification (KYC) or Business KYC is required to perform P2P Trading. For more information, please refer to How to Complete Individual Identity Verification (KYC) or FAQ — Business KYC.

         

         

         

        Is P2P available on the Bybit website and App?

        Yes. P2P Trading is available on both the Bybit official website and the Bybit App.

         

         

         

        What’s the minimum amount to trade per P2P order?

        Please refer to the P2P Order Limits for more details. The actual tradable amount depends on the range limit set by the advertiser.

         

         

         

        How much are transaction fees on the P2P Platform?

        P2P on Bybit offers zero transaction fees for either buyers or sellers. However, please note that traders may need to pay transaction fees to the payment provider based on the payment method selected. 

         

         

         

        Why am I ineligible to buy or sell my coin?

        You may be ineligible because you haven't fully met the requirements set by the advertiser. You can click on the Ineligible button to check on the missing criteria. 

         

         

         

         

        What payment methods are supported for P2P trade?

        P2P on Bybit supports more than 300 payment methods, including debit cards, credit cards, in-person cash payments, and more.

         

        To view the full list of  supported payment methods, please head to P2P User CenterPayment Method, and click on Add Now to add your preferred payment details.

         

         

         

         

        Why is there a payment method option for Bank Transfer despite the bank being specific in the list? 

        We encourage users to add a specific bank if the option is available. The Bank Transfer option is mainly for users who want to add a bank that is not yet listed.

         

         

        Why have I added the payment method but am unable to select it while I sell coins?

        Please ensure that the payment method you added matches the exact payment method listed by the advertiser in order to successfully place an order. For example, if the advertiser has listed Bank Transfer as the payment method in their advertisement, please ensure that you have also added Bank Transfer as your chosen payment method in your P2P User Center.

         

         

        To learn how to add a payment method for P2P Trading, please refer to this article

         

         

         

        Can I trade with users in other countries or regions?

        Yes. You can trade with any advertiser as long as you can successfully conduct your transfer in the fiat currency requested by the advertiser.

         

         

         

        How can I get in touch if there’s any problem during my P2P transaction?

        You can reach out to Bybit Customer Support by submitting a case via this link, selecting P2P Trading. You will receive an automated email with your case number and our Customer Support team will get in touch with you within 1-2 working days. 

         

        To help us resolve your problems more efficiently, please provide your Bybit UID, P2P order number, and any applicable screenshot(s).

         

         

         

        How can I get in touch if there’s any problem with my P2P order discrepancy?

        If you encounter any issues with your order, we encourage users to utilize the Order Chat Box on the P2P Order Page to initiate communication with the counterparty. If your issue remains unresolved after communicating with the counterparty, you may proceed to submit an appeal. For more information on how to self-help and submit the appeal, please refer to this article How to Submit an Appeal for Your P2P Order.

         

         

         

        As a P2P Block Trader, can I be both a Block Advertiser and a Verified Advertiser at the same time?

        Yes, as long as you meet the conditions of Block Advertisers and Verified Advertisers. However, you will need to make the corresponding security deposit. If you have two identities at the same time, two identity symbols will be displayed; advertising ranking and appeal order processing priority will be based on the highest priority of the Block Advertiser.

         

         

         

        How to unfreeze the security deposit of the Block Trader?

        You can apply for unfreezing on the advertising page here. Please note that you will not be able to apply for unfreezing only if you have an ongoing order or unresolved appeal. Please ensure that you have completed all orders before applying for unfreezing. After applying for unfreezing, you will automatically lose your identity and rights as a Block Advertiser.

         

         

         

        How can I follow advertisers?

        Click on the Advertiser’s name to access the advertiser's profile and click on the Follow button to subscribe.

         

        On the App

        On the Website

        FAQ - P2P follow 02.pngFAQ - P2P follow 01.png
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