This article does not currently support your language. We recommend the English version for you.
There are a few common scenarios why you may not be able to link a new credit or debit card to your Bybit account. Please follow the troubleshooting steps below to resolve your card linking issues.
|
Common scenarios
|
Tips
|
|
Invalid credit/debit card information:
- Cardholder name
- Card number
- Expiration date
- CVV
|
Please make sure the credit/debit card information or format you’ve entered is valid/correct, and try again.
|
|
|
Format error
|
|
Expired credit/debit card
|
Please contact your card issuer to replace your credit/debit card. You may use an alternative bank card to place the order first
|
|
Closed credit/debit card account
|
Please use another credit/debit card to make the purchase.
|
|
Declined by card issuer
|
Please ensure your credit/debit card is eligible for international and online transactions.
|
If the credit/debit card payment issue remains unresolved, please contact your card issuer for support.
2024-10-09 03:55:58
Yes
No