What is KYC?

KYC (Know Your Customer) guidelines for financial services require that professionals make an effort to verify the identity, suitability and risks involved, in order to minimize the risk to the respective account.

Which products or services on Bybit require compulsory individual identity verification?

Identity Verification of at least Standard level is mandatory for all Bybit products and services. Depending on the requirements for different regions, products, or services, you may be required to complete a higher level of verification. For more information, please refer to the benefits of different KYC levels.

What are my daily withdrawal limits after completing identity verification?

Please refer to the withdrawal limits for each KYC level below:

Note:

— Daily withdrawal limit is updated every 12AM (midnight) UTC.

— Monthly withdrawal limit will reset at 12AM (midnight) UTC on the first day of each month.

— There is no monthly withdrawal limit for users who have completed Identity Verification Standard or Advanced.

— All token withdrawal limits shall follow USDT equivalent value.

— Please note that you may be required to provide KYC verification before Bybit approves your withdrawal request.

— VIP users are entitled to higher withdrawal limits which will be set by default at 1M for Standard KYC and 2M for Advanced KYC on your Account & Security settings. If you want to increase your withdrawal limit, you will need to manually adjust the withdrawal limit amount as per the guide here.

How to complete Individual KYC verification?

You can refer to the article How to Complete Individual KYC Verification for a step-by-step guide.

How can I verify KYC on my Subaccount?

KYC verification is not available for Subaccounts, only main accounts are able to verify KYC.

How will my personal information be used?

Bybit ensures that your personal information will be encrypted and protected for privacy and security, and will be used for the sole purpose of verifying your identity to better serve you. It is neither shared nor repurposed for any marketing.

Why is KYC important?

1. Security and compliance: Bybit strives to provide a secure and compliant trading environment in accordance with regulatory requirements.

2. Prevent illegal activities: Prevent illegal activities and detect suspicious behavior as early as possible.

3. Provide enhanced services: Users who complete individual KYC can enjoy our Fiat services and Earn products, and attain higher limits for daily withdrawal.

4. Access exclusive offers: Gain access to exclusive promotions and events, such as Launchpads.

5. Provide convenience and security: In the case of lost credentials to access the platform, a KYC-verified account provides a simpler process to help you to recover your account.

What information is required for Standard, Advanced, and Pro verification? 

Please refer to the table below for the details of each verification level. Certain regions may require additional verification as outlined in the Special Verification Requirement.

How long does the KYC verification process take?

Generally, the KYC verification process takes approximately 15 minutes. However, due to the complexity of information verification, KYC verification may at times take up to 48 hours.

What should I do if the KYC verification process exceeds 48 hours?

If you encounter any issues with KYC verification, kindly contact us by submitting a case to our Customer Support. Once you’ve submitted a case, you’ll receive an automated email with the case number stated. The relevant team will reach out to you within one working day.

Can I have multiple KYC verified accounts in Bybit?

Bybit only allows one account per user to process KYC verification. If you would like to transfer your KYC verification to another account, please visit here for more information.

Can I use a different name to verify Standard KYC and Advanced KYC?

No, you can only use the same name with your Standard KYC and Advanced KYC.

How many times can I re-verify my KYC verification if it’s rejected? 

You may attempt to complete the identity verification process up to ten times per day. If your application has been denied more than ten times within a 24-hour period, please wait another 24 hours to try again.

How do KYC verifications determine country restrictions for users?

Restrictions are determined based on the trader's nationality, not their current place of residence. This measure is in place to ensure compliance with regulations.

Can I amend my KYC's information (Proof of Identity & Proof of Address) after verification?

Yes, you can amend your KYC information if you fulfill the following conditions:

• Your account has been verified with Individual KYC

• Your account is not a sub-account

• Your account is not currently suspended or restricted

• Your are not in the process of updating or transferring your KYC

• Your KYC has not been updated within the past 180 days

If you meet these conditions, you can go to the Identity Verification page and click on Update to proceed with the update request. The process will take approximately two hours.

What type of Proof of Identity documents are accepted?

Bybit only accepts documents issued by your country of origin which contain the following information: photo, name, date of birth, document number, date of issue. These include passport, identity card, residence permit and driving license. Domestic Passport, Student Visa, Working Visa or Travel Visa are not accepted. 

Can I submit e-copies of my identity documents for KYC verification?

No, we only support physical documents for KYC verification. We do not accept e-copies or scanned images.

What type of Proof of Address documents are accepted?

The Proof of address documents accepted by Bybit include:

1. Proof of Identity containing your full name and full residential address (National ID, International Passport, Driving Licence or Residence Permit)

2. Utility bills 

3. Official bank statements

4. Residential proof issued by government 

5. Internet/cable TV/house phone line bills

6. Tax returns

7. Council tax bills

8. Government-issued certificates of residence, etc.

Except for the Proof of Identity, your Proof of Address must be dated within the last three months. Documents older than three months will be rejected. 

Bybit does not accept the following types of documents as Proof of Address:

1. Domestic Passport

2. Mobile phone statement

3. Insurance document

4. Medical bills

5. Bank transaction slips

6. Bank or company referral letter

7. Handwritten invoice/receipt for purchases

8. Border passes

What are common reasons for verification failure?

Here are some of the common reasons why verification may be unsuccessful (not a complete list):

1. The system detects other verified accounts with the same ID information. Please be informed that Bybit only allows one account to process verification for each person.

2. Facial recognition fails. Please ensure to center your face in the frame.

3. ID detection fails. Please ensure your original ID is clear and visible; overexposure, reflection or an incomplete image may lead to failure.

4. Screenshot/scan copy is not acceptable. Please upload the original document and resubmit.

5. Invalid document. Please resubmit using the supporting documentation guidance displayed on the verification page.

6. Your profile violates the Bybit Terms of Service, such as being under the age of 18, or you may be from one of our service restricted countries. Please ensure you’ve read through our Terms of Service.

For Business KYC verification information, please refer to FAQ — Business KYC.